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Last updated May 2024
StoreSpark ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect information that we receive from users of our Shopify apps and website.
When you install and use our Shopify apps, or when you visit our website, we may collect the following types of information:
Shopify account information: We receive information from your Shopify account, including your shop name, domain, and the email address associated with your account. We use this information to provide the app's functionality and to keep track of your app usage.
Shop data: Our apps may collect information about your shop's products, collections, customers, and orders. We use this information to provide the app's functionality and to improve our apps.
Website data: When you visit our website, we may collect information about your device and browser, as well as your IP address and the pages you access on our site.
Log data: We may also collect log data, including information about your device, browser type and version, and the pages you access on our app or website. We use this information to diagnose and resolve technical issues and to improve the user experience.
Contact information: We collect information that you voluntarily provide to us when you contact us for support or with questions, such as your name, email address, and the content of your message.
We do not share or sell any personal information about our users with any third parties. We may disclose information about our users in the following limited circumstances:
To comply with legal requirements: We may disclose information about our users if we believe that it is reasonably necessary to comply with a law, regulation, or compulsory legal process.
If we merge with another company: If we merge with another company, we may share information with them in accordance with the terms of this Privacy Policy.
To prevent or investigate suspected fraud, threats to physical safety, illegal activity, or violations of our terms of use or our policies: We may disclose information about our users if we believe that it is reasonably necessary to prevent or investigate any of these issues.
We take reasonable measures to help protect information about our users from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable and we cannot guarantee the security of user information.
We may use analytics tools like Google Analytics to better understand how our users use our apps.
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of information about our users and will always be available on this page. If we make a material change to this Privacy Policy, we will notify you by email or through a notice on the app or website. By continuing to access or use our apps or website after those changes become effective, you agree to be bound by the revised Privacy Policy.
If you have any questions or concerns about our privacy practices, please contact us at hello@storespark.xyz.